How We Store Payment and Login Records
We keep payment records tied to your wallet name — DANA, OVO, GoPay, QRIS, virtual account or bank transfer through BCA, BRI, Mandiri or BNI — because a receipt is what we check when you ask about a transaction status. Login records such as your phone
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number, device type and last sign-in time let us spot an unfamiliar session before it becomes a problem. We do not sell these records and we do not pass them to advertisers. How long each record stays depends on local law and on how long your
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account remains active; when you close your account we remove what we are not required to keep. If you want a copy of what we hold, our support desk walks you through the request and confirms when it is done.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.